"We are deeply anguished by an unlawful incident of intrusion at a hotel, operated by a major international chain, that affected one of our crew members. We are providing all possible support to our colleague and their broader team, including professional counselling," the airlines statement read.
An unidentified source quoted by the Time of India said that the incident occurred shortly after midnight when the crew members of multiple Air India Flights were staying at the property.
"The Crew Member was sleeping when an intruder attacked her in her room around 1.30 am Startled, she woke up and screamed for help. He attacked her with a clothes hanger and dragged her on the floor as she tried to escape towards the door," the source said.
"She was badly bruised, and the intruder tried to escape. The Police were called in, and she was taken to a hospital. She could not fly back on duty and friend from the crew stayed back with her", the source added.
Air India has requested that the privacy of the involved crew member be respected while the London Police Investigate the matter. The Airline also confirmed its full cooperation with local authorities to ensure a thorough investigation of the Incident.